Terms & Conditions

Terms & Conditions

1. Privacy Statement

This Privacy Statement applies to all personal information collected by hello the label via the internet, including without limitation, by way of the hello the label website located at hellothelabel.com.

hello the label recognises the importance of protecting the privacy of our client’s personal and financial information and acts in accordance with this recognition. As a result, hello the label has instituted strict policies regarding your privacy. Information provided at the time of registration or submission will not be used for any unsolicited communication unless you provide your consent. When you register with hello the label you give us your consent to treat your personal data in accordance with this online privacy policy and for the purposes described below.

1.1. What Hello The Label collects

In order to provide our clients with a high level of service, hello the label collects the information that our clients give us. This may include personal information:

  • automatically collected by our system relating to your visit to the website, such as your IP address;
  • given to us by you when you fill in questionnaires, contact forms or other sections of the hello the label website or when you post or input information to the hello the label website; and
  • about how you use the hello the label website.

We study our clients’ and visitors’ use of our website so we can improve our services and enhance your hello the label experience. When you register with hello the label, you give us your name and email address. hello the label does not collect personally identifiable information from anyone under the age of thirteen. If you are under thirteen, please ask your parents to register or exit this website.

1.2. How hello the label uses the information you provide

If you give us your name and email address, we may contact you by email with special information about hello the label and our products. We only communicate with you by email if we have your permission. Otherwise, we use your information only to provide our clients with a better service experience and ensure that we, our partners and affiliates maintain and improve services to our clients. hello the label will not otherwise use or disclose any information about you without your consent, unless:

1.3. Will hello the label share your information with other entities?

hello the label does not sell or rent our client’s names, addresses, email addresses or other personal information. In order to maintain our website and enhance our client communications, hello the label contracts with selected third parties. As necessary, your personal information may be shared with these third parties, solely for the purpose of assisting hello the label in these endeavours and subject to strict contractual confidentiality obligations. hello the label will not otherwise use or disclose any information about you without your consent, unless:

  • the use or disclosure is for one of the purposes described in or otherwise permitted by this policy;
  • the use or disclosure is required or permitted by law;
  • we believe it necessary to provide you with a service which you have requested;
  • we believe it necessary to protect the rights, property or personal safety of another person or hello the label; or
  • the assets or operations of hello the label's business are transferred to third-party.

If you do not provide requested information, hello the label may not be able to provide you with access.

1.4. Security

hello the label will take reasonable steps to protect the personal information it holds from misuse and loss and from unauthorised access, modification or disclosure and to make sure that the personal information it collects, uses or discloses is accurate, complete and up-to-date. hello the label uses appropriate security measures to protect the information you give us. While we take stringent measures to protect our website and all information, you should be aware that no internet data transmission can be guaranteed to be 100% secure from access by unintended recipients. hello the label will not be responsible for events arising from unauthorised access to your personal information.

[Please note also that hello the label may use overseas facilities to process or back up its information. As a result, we may transfer your personal information to our overseas facilities for storage. However, this does not change any of our commitments to safeguard your privacy.]

1.5. About Cookies

hello the label may use cookies to improve the usefulness of our website for our clients and to help us to enhance our services. Cookies are tiny bits of data that are stored on your hard drive when you visit a website. Most web browsers are set to accept cookies. Cookies in and of themselves do not personally identify users, although they do identify a user’s browser. Cookies are useful to estimate our number of users and determine overall traffic patterns through our website. If you don’t want cookies, your Web browser likely includes an option that allows you to not accept them. This may mean that you will not be able to take full advantage of hello the label’s services.

1.6. Marketing and Advertising

From time to time, hello the label may give you the choice as to whether or not you wish to participate in promotions, surveys and/or competitions. To take part in these activities, you will be directed to an appropriate mechanism to enable you to sign up. When you sign up you will receive additional information about the terms and conditions that apply to registration and the relevant surveys, competitions and/or promotions. Please read these carefully as such terms apply in addition to those set out in this policy and could provide you with important information about how personal information collected as part of those activities is dealt with.

All promotions are not to be used in conjunction with any other promotion or discount, unless otherwise stated.

1.7. Links to Other Websites

hello the label provides access to third party websites through the hello the label website. These linked websites are not under the control of hello the label, and we are not responsible for the content or the conduct of the organisation accessed via a link on the hello the label website. Before disclosing your personal information on any website, we suggest you examine the terms and conditions and privacy policy of that website.

1.8. Acceptance of Privacy Policy; Modifications

By accessing and using the hello the label website, you consent to our collection, use and disclosure of your information as disclosed in this privacy policy. hello the label may occasionally make changes to our privacy policy or practices. For this reason, you should, therefore, review this page from time to time to get updated information. We will notify you of any changes in our privacy policy by posting the modifications on our website or otherwise informing you before we use your personal information in any way not previously disclosed in our privacy policy.

If you are registered on the hello the label online database and would like to be removed, please click on this unsubscribe link and enter the email you wish to remove. You have the right to access your personal information in the manner permitted by the Privacy Act 1988 (Cth) at any time and request correction of your personal information held by hello the label at any time. If you would like to access your personal information or have any questions concerning this privacy policy, please send an email to hello@hellothelabel.com. If you wish to have your personal information deleted, please let us know in the same manner as referred to above and we will take all reasonable steps to delete it unless we need to keep it for legal reasons.